Return & Refund Policy
Company Name: Budget Medical Supply
Phone Number: 888-827-4472
At Budget Medical Supply, your satisfaction with our medical supplies is our top priority. We understand that there may be situations where you need to return a product. Please review our Return and Refund Policy carefully.
1. Return Eligibility:
1.1 You may return products purchased from Budget Medical Supply within 30 days from the date of purchase.
1.2 To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Any product that has been opened, used, or is not in its original condition may not be eligible for a refund.
2. Initiating a Return:
2.1 To initiate a return, please contact our Customer Support Team at 888-827-4472 or email us at email@example.com. Our team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number if applicable.
2.2 You must include the RMA number with your returned product. Products returned without an RMA number may not be processed for a refund.
3. Shipping Costs:
3.1 If the return is due to our error or a defective product, Budget Medical Supply will cover the return shipping costs.
3.2 If you are returning a product for any other reason, you are responsible for the return shipping costs.
4. Refund Process:
4.1 Once we receive your returned product and verify its eligibility, we will process your refund.
4.2 Refunds will be issued to the original payment method used for the purchase.
5. Partial Refunds:
5.1 In some cases, partial refunds may be granted. This includes situations where the returned product is not in its original condition, damaged, or missing parts.
6. Non-Refundable Items:
6.1 Some medical supplies, including but not limited to prescription medications, medical devices that have been opened or used, and certain healthcare products, may not be eligible for returns or refunds due to health and safety regulations.
7. Timeframe for Refunds:
7.1 Refunds will be processed as soon as possible, usually within 7-10 business days after we receive the returned product. However, it may take additional time for the refunded amount to appear in your account, depending on your payment method and financial institution.
8. Contact Us:
8.1 If you have any questions or need further assistance with your return, please contact our Customer Support Team at 888-827-4472 or email us at firstname.lastname@example.org.
Budget Medical Supply is committed to providing you with high-quality medical supplies and exceptional service. We appreciate your understanding of our Return and Refund Policy, which allows us to serve you better.